WHAT'S HAPPENING AT CROSSPOINTE

April 2026 Newsletter​

New Hawthorn Management Contact

We have a new community manager at Hawthorn Management. Candace Long will now be overseeing our neighborhood! (William Douglas is in the process of acquiring Hawthorne, more details to come as we learn them.)

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Please continue submitting work orders for any issues or concerns—this helps us track requests and prioritize work efficiently.

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Contact Information:
📧 clong@hawthornemgmt.com
📞 (704) 377-0114 ext. 440

 

Go Paperless

Help the HOA save money by switching to paperless statements. Every resident who goes digital reduces printing and mailing costs—freeing up funds for community projects. To receive electronic statements or update your email, follow these steps:

1. Go to the community website: https://hha.cincwebaxis.com/

2. Click Sign In (top right corner)

3. Click your name (top right), then select Profile

4. Go to the Communication tab

   • Under Statement Type Preference, turn on Receive eStatements

To change your email:

Go to My Profile > Account Details

Under Login Information, update your email or password—no reset link needed.

 

Squirrel Season Reminders

This is the time of year when squirrels become more active and look for protected spaces—often attics. The best protection is early prevention:

• Make sure attic vents, soffits, and weak spots are sealed

• Keep branches trimmed back from the roof

• Do not leave food or trash outside

• Move debris and wood piles away from the home

 

If a squirrel has already gotten into your attic, residents should contact Animal Control to safely remove the animal. Preventative maintenance inside your home is the resident’s responsibility, and it’s the most effective way to avoid ongoing issues. If you’re unsure whether you have an entry point, it’s always better to check early rather than wait until you hear noise or see damage.

 

Community Safety: Vandalism & Car Theft

We’ve seen an increase in vehicle break-ins and vandalism in surrounding areas. Please stay alert and take a few simple precautions.

If your car is vandalized or you notice suspicious activity:

• Call Highland Creek Security immediately: (704) 609-0569

• Report the incident to non-emergency police:

  • Mecklenburg County: 311 (or 704-336-7600)

  • Cabarrus County: 704-920-3000

Prevention Tips:

• Do not leave valuables in your car (even loose change or bags)

• Always lock your doors, even when parked at home

• Turn on exterior lights at night if available

• Report anything unusual—early reporting helps prevent repeat incidents

A quick call can make a big difference in keeping the community safe. Thank you for doing your part.

 

Water Leak Update

As many of you noticed, we experienced our first leak of the season. For those who are newer to the community, the full history of our water line issues is available on the Crosspointe website. We have a long-term plan to systematically replace aging lines and continue to do everything we can to avoid a special assessment.

Current Process:

• Utilities must be marked before any digging begins.

• Work will begin shortly after utilities are marked.

• Once work starts, Uniforce will replace the water line, saddle, pressure reducer, shutoff valve, and related components at the affected home and approximately 4–5 neighboring homes as part of our phased approach.

• Because the community valves were replaced last year, water shutoffs should only impact the specific section where work is being done—not the entire community.

• Repair of the yard/sidewalks/driveways is included in this repair project.

 

We will continue to share updates as soon as new information becomes available.

https://www.crosspointehomeowners.com/news-updates

 

Landscaping Updates

Our new landscaping service day is Monday. Crews may return on Tuesday to finish work and clean up.

Important reminders:

• Please do not place small flags to block mowing.

• If you do not want your yard serviced, email the Hawthorne or the Board and we will notify Bland directly.

• You may place one “Do Not Mow” sign on Monday/Tuesday if you’ve opted out.

For more details, remember you can log in to the community website and review the monthly Board minutes. https://www.crosspointehomeowners.com/

HOA email: board@crosspointehomeowners.com

 

Bush Removal List (Fall 2026)

We’re compiling a list of bushes that need to be removed or replaced.
All replacements will take place in the fall, which is the best planting season.

If you have a shrub that needs attention, please email the board to be added to the list.

HOA (Becky/Caroline/Abbie)